Team3S: 3000GT & Stealth  Thursday, September 6 2001  Volume 01 : Number 602




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Date: Thu, 6 Sep 2001 08:06:25 -0600
From: "Thomas Jeys" <tj@jeys.net>
Subject: Team3S: Buggy Stock Alarm

No, I'm not using the factory remote1, just using the one that came with my
viper.  Jeff, I see your logic about how the system is getting armed2, and I
would agree if it was more consistent, but it only happens every so often
(and in the most incontinent places ie: right in front of my girlfriend’s
place just before I took her out to dinner).  As far as using the key to
disarm it, not to sound like a lazy bastard, but I don't want to have to
unlock my drivers side door.  Keyless entry was one of the main reasons I
had the viper installed.  So I think I'm going to rip out the stock system
and see what happens.  Any advice before I begin is welcome!

1>Are you using your factory remote to lock the car, and your aftermarket
1>remote to unarm the car??

2>The problem I was
2>having was that when I arm the system, the doors lock, hence arming the
2>factory alarm and the aftermarket one. When I disarm the aftermarket
alarm,
2>it unlocks the doors for me, but this doesn't disarm the factory.

Thanks!!!
- -T.J.
1992 Mitsubishi 3000GT VR-4

***  Info:  http://www.Team3S.com/Rules.htm  ***

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Date: Thu, 6 Sep 2001 09:29:16 -0500
From: "cody" <overclck@starband.net>
Subject: Team3S: Tranny Filler

I've seen this mentioned here before about the easiest way to fill the
difficult to get to transmission. 
 
I just replaced all my FWD's M/T's tranny fluids with a MTL / MT-90 mix
from Redline.  The car is still not drivable, so I can't report on how
well the stuff works, but from others it sounds promising.  Regardless -
I vaguely remember people buying / making pumps and what not to fill the
tranny from below, and such.  I found a much easier and cheaper way last
night.
 
I ran across a used Pennzoil Tranny Fluid Bottle.  It is longer than it
is wide, so it makes it a much simpler fit in the area.  It also has a
spouted cap.  What I did was clean out the Pennzoil bottle, and dump in
the redline, then use the spouted cap to fill my tranny.  Worked
beautifully, and I didn't spill a drop (well, until I overfilled it,
then I had to let the excess run out)
 
Anyway - just something to simplify this process. 
 
- -Cody

***  Info:  http://www.Team3S.com/Rules.htm  ***

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Date: Thu, 6 Sep 2001 07:13:04 -0700
From: "Darc" <wce@telus.net>
Subject: Re: Team3S: Trivia 2

Dave et all;

Whether you or I  replace the belt first (we both have approximately the
same mileage on a 92TT) we should endevour to take a picture of the belt for
those interested in a 10 year old low mileage  belt (many , including my 92
were produced in 91 ).

Best

Darc

snip>>>>>>>

> In the FWIW department, my 92TT has 36K and I'm still running the original
> timing belt.  I'm going to run one more track event in a couple weeks
before
> putting the car up on the stands to dig in.  Hopefully it will hold up for
> one more run.

***  Info:  http://www.Team3S.com/Rules.htm  ***

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Date: Thu, 6 Sep 2001 07:47:27 -0700 (PDT)
From: Geoff Mohler <gemohler@www.speedtoys.com>
Subject: RE: Team3S: People in California have bad gas

From every study ive seen on the stuff, a 'five point' increase in octane
as listed on the bottle is a whole 91 to 91.5 change.

The race fuel actually has a measureable effect when averaged out.

YMMV

On Thu, 6 Sep 2001, Willis, Charles E. wrote:

> please elaborate, Geoff?
>
> the octane rating of fuel is largely a representation of the content of
> branched hydrocarbons versus long straight chain hydrocarbons.  What's the
> difference between dumping a concentrated bottle of the stuff in a tank of
> gas as opposed to mixing a dilute solution (race fuel) with 91 octane gas?
>
> > -----Original Message-----
> > From: Geoff Mohler [SMTP:gemohler@www.speedtoys.com]
> > Sent: Thursday, September 06, 2001 8:56 AM
> > To: Willis, Charles E.
> > Cc: NassiriC@aol.com; Team3S@stealth-3000gt.st
> > Subject: RE: Team3S: People in California have bad gas
> >
> > Octane booster is junk...imho.

*New & Improved: http://www.speedtoys.com *


***  Info:  http://www.Team3S.com/Rules.htm  ***

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Date: Thu, 06 Sep 2001 07:37:00 -0700
From: Rich Fowler <richfowler2@home.com>
Subject: Re: Team3S: People in California have bad gas

Octane boost is a waste of money.  Remember that if it says "raises octane
by 7 points" that really means that you will go from 91 to 91.7 because 10
points is only 1 octane rating.  Don't waste your money.

Race fuel and alky injection are the only effective means to raise octane.
Putting in a few gallons of 100 will be much more effective than any octane
boost.  Most octane boosters are really just toluene anyway.  I run 17 psi
daily with 357 turbos and methanol/water injection, on 91 octane pump gas
(without any knock).

Rich

***  Info:  http://www.Team3S.com/Rules.htm  ***

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Date: Thu, 06 Sep 2001 10:38:46 -0400
From: Ken Stanton <tt007ken@yahoo.com>
Subject: Team3S: Detect knock?

I'm about to install alcohol injection on my baby, but know that the
desire to up boost is there, and I most likely will...

So, for all those of you who can, how do you detect knock?  Knock meter,
datalogging, etc?

Thanks!
Ken Stanton
'91 Pearl White R/T TT

***  Info:  http://www.Team3S.com/Rules.htm  ***

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Date: Thu, 6 Sep 2001 07:49:46 -0700 (PDT)
From: Geoff Mohler <gemohler@www.speedtoys.com>
Subject: RE: Team3S: Warped Brake Rotors Resolution

They are considering this.

Being as they ship hundreds of sets of rotors per day, this isnt possible.

FEEDBACK from customers is what does cause checking of specific types &
situations however.  The track record from thier casting/machining vendors
is pretty clean. 

Ive had a few of you with warp issues (my sincere regrets), and one person
got the right BOX, but some other type of rotor in it (from another
mailing list).  Thats all ive had in about $23,000 in orders this year so
far.

On Thu, 6 Sep 2001, Willis, Charles E. wrote:

> Perhaps Porterfield should consider checking the runout on the rotors they
> receive from the people who make the rotors before accepting the shipment.
>
> Some might call it Quality Control ...
>
> > -----Original Message-----
> > From: Geoff Mohler [SMTP:gemohler@www.speedtoys.com]
> > Sent: Thursday, September 06, 2001 8:57 AM
> > To: Curt Gendron
> > Cc: Team3S@stealth-3000gt.st
> > Subject: RE: Team3S: Warped Brake Rotors Resolution
> >
> > Porterfield doesnt make the rotor, but they are doing thier best to
> > replace bad parts IF they are told about it up front.
> >
> > Of course they feed this back into thier vendor when it happens, because
> > THEY get replacements from them and they dont like sendinng out free stuff
> > either.

*New & Improved: http://www.speedtoys.com *


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Date: Thu, 6 Sep 2001 09:53:37 -0500
From: "Willis, Charles E." <cewillis@TexasChildrensHospital.org>
Subject: RE: Team3S: People in California have bad gas

if that's correct, then you need four bottles per tankful to get from 91 to
93 octane. At $1 or so per bottle that would equate to one gallon of race
fuel into a tank full
91*15/16+104*1/16=91.81 octane.

so which one has a measurable effect?


> -----Original Message-----
> From: Geoff Mohler [SMTP:gemohler@www.speedtoys.com]
> Sent: Thursday, September 06, 2001 9:47 AM
> To: Willis, Charles E.
> Cc: Team3S@stealth-3000gt.st
> Subject: RE: Team3S: People in California have bad gas
>
> From every study ive seen on the stuff, a 'five point' increase in octane
> as listed on the bottle is a whole 91 to 91.5 change.
>
> The race fuel actually has a measureable effect when averaged out.
>
> YMMV

***  Info:  http://www.Team3S.com/Rules.htm  ***

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Date: Thu, 6 Sep 2001 10:48:57 -0400
From: "Peter Howey" <stimpy@freedomdrivingaids.com>
Subject: Team3S: tapping is making me crazy

'94 Dodge Stealth RT.  tic tic tic tic

This topic has probably been beaten to death.  Is there a "how the hell do I
get rid of the lifter tapping" FAQ somewhere?

Cheers,

Peter M. Howey
Manager of Information Systems
Freedom Group, LLC

***  Info:  http://www.Team3S.com/Rules.htm  ***

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Date: Thu, 6 Sep 2001 10:01:54 -0500
From: "Willis, Charles E." <cewillis@TexasChildrensHospital.org>
Subject: RE: Team3S: Warped Brake Rotors Resolution

In PROACTIVE companies, QC is transparent to customers because they seldom
receive flawed products.  QC systems can be set up to SPOT CHECK products
without checking 100% of the rotors received.  If Porterfield doesn't check
the products it receives from it's vendors, and just tranships them to it's
customers, then Porterfield is acting as little more than a MIDDLEMAN, with
little value added.

Not just slamming Porterfield, it's not a perfect world, stuff happens.  But
it's pretty irresponsible to rely on customer complaints as the primary
means of detecting flawed products

Chuck.

> -----Original Message-----
> From: Geoff Mohler [SMTP:gemohler@www.speedtoys.com]
> Sent: Thursday, September 06, 2001 9:50 AM
> To: Willis, Charles E.
> Cc: Team3S@stealth-3000gt.st
> Subject: RE: Team3S: Warped Brake Rotors Resolution
>
> They are considering this.
>
> Being as they ship hundreds of sets of rotors per day, this isnt possible.
>
> FEEDBACK from customers is what does cause checking of specific types &
> situations however.  The track record from thier casting/machining vendors
> is pretty clean. 
>
> Ive had a few of you with warp issues (my sincere regrets), and one person
> got the right BOX, but some other type of rotor in it (from another
> mailing list).  Thats all ive had in about $23,000 in orders this year so
> far.
>
> On Thu, 6 Sep 2001, Willis, Charles E. wrote:
>
> > Perhaps Porterfield should consider checking the runout on the rotors
> they
> > receive from the people who make the rotors before accepting the
> shipment.
> >
> > Some might call it Quality Control ...

***  Info:  http://www.Team3S.com/Rules.htm  ***

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Date: Thu, 6 Sep 2001 08:10:51 -0700 (PDT)
From: Geoff Mohler <gemohler@www.speedtoys.com>
Subject: Re: Team3S: tapping is making me crazy

Have you tries the team3s.com FAQ?

On Thu, 6 Sep 2001, Peter Howey wrote:

> '94 Dodge Stealth RT.  tic tic tic tic
>
> This topic has probably been beaten to death.  Is there a "how the hell do I
> get rid of the lifter tapping" FAQ somewhere?
>
> Cheers,
>
> Peter M. Howey
> Manager of Information Systems
> Freedom Group, LLC

*New & Improved: http://www.speedtoys.com *


***  Info:  http://www.Team3S.com/Rules.htm  ***

------------------------------

Date: Thu, 6 Sep 2001 08:16:11 -0700 (PDT)
From: Geoff Mohler <gemohler@www.speedtoys.com>
Subject: RE: Team3S: Warped Brake Rotors Resolution

> Not just slamming Porterfield, it's not a perfect world, stuff happens.  But
> it's pretty irresponsible to rely on customer complaints as the primary
> means of detecting flawed products
- ---
Of course, but without feedback, whos to know?

Its not that people have to bitch about bad things, just inform people
they know about a problem, and things -do- change in a company that cares.

Im not making excuses for PF, but the concept of feedback on product is a
universal one..everything from "Your coke here tastes funny" to "Why are
my Firestone tires blowing up?" has impact on a product.

I have also asked PF if they can work with thier machinists to oversize
the chamfer to fit better on oddball 3S hubs because thats a problem we
are finding.
 
> Chuck.
>
> > -----Original Message-----
> > From: Geoff Mohler [SMTP:gemohler@www.speedtoys.com]
> > Sent: Thursday, September 06, 2001 9:50 AM
> > To: Willis, Charles E.
> > Cc: Team3S@stealth-3000gt.st
> > Subject: RE: Team3S: Warped Brake Rotors Resolution
> >
> > They are considering this.
> >
> > Being as they ship hundreds of sets of rotors per day, this isnt possible.
> >
> > FEEDBACK from customers is what does cause checking of specific types &
> > situations however.  The track record from thier casting/machining vendors
> > is pretty clean. 
> >
> > Ive had a few of you with warp issues (my sincere regrets), and one person
> > got the right BOX, but some other type of rotor in it (from another
> > mailing list).  Thats all ive had in about $23,000 in orders this year so
> > far.
> >
> > On Thu, 6 Sep 2001, Willis, Charles E. wrote:
> >
> > > Perhaps Porterfield should consider checking the runout on the rotors
> > they
> > > receive from the people who make the rotors before accepting the
> > shipment.
> > >
> > > Some might call it Quality Control ...

*New & Improved: http://www.speedtoys.com *


***  Info:  http://www.Team3S.com/Rules.htm  ***

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Date: Thu, 6 Sep 2001 11:09:56 -0400
From: "Peter Howey" <stimpy@freedomdrivingaids.com>
Subject: Re: Team3S: tapping is making me crazy

Yes, I did.  There is nothing aboot lifter tapping in the FAQs.

Cheers,

Peter M. Howey
Manager of Information Systems



- ----- Original Message -----
From: "Geoff Mohler" <gemohler@www.speedtoys.com>
To: "Peter Howey" <stimpy@freedomdrivingaids.com>
Cc: "Team3S (E-mail)" <Team3S@stealth-3000gt.st>
Sent: Thursday, September 06, 2001 11:10 AM
Subject: Re: Team3S: tapping is making me crazy


> Have you tries the team3s.com FAQ?
>
> On Thu, 6 Sep 2001, Peter Howey wrote:
>
> > '94 Dodge Stealth RT.  tic tic tic tic
> >
> > This topic has probably been beaten to death.  Is there a "how the hell
do I
> > get rid of the lifter tapping" FAQ somewhere?
> >
> > Cheers,
> >
> > Peter M. Howey
> > Manager of Information Systems
> > Freedom Group, LLC

***  Info:  http://www.Team3S.com/Rules.htm  ***

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Date: Thu, 6 Sep 2001 08:15:35 -0700
From: "Watkins, Jim" <jim.watkins@terayon.com>
Subject: RE: Team3S: tapping is making me crazy

Try searching the Team3s archives.  There is plenty of stuff.

Yes, I did.  There is nothing aboot lifter tapping in the FAQs.

Cheers,

Peter M. Howey
Manager of Information Systems


***  Info:  http://www.Team3S.com/Rules.htm  ***

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Date: Thu, 6 Sep 2001 08:29:47 -0700 (PDT)
From: Geoff Mohler <gemohler@www.speedtoys.com>
Subject: Re: Team3S: tapping is making me crazy

Theres tons of references.

On Thu, 6 Sep 2001, Peter Howey wrote:

> Yes, I did.  There is nothing aboot lifter tapping in the FAQs.
>
> Cheers,
>
> Peter M. Howey
> Manager of Information Systems
>
>
>
> ----- Original Message -----
> From: "Geoff Mohler" <gemohler@www.speedtoys.com>
> To: "Peter Howey" <stimpy@freedomdrivingaids.com>
> Cc: "Team3S (E-mail)" <Team3S@stealth-3000gt.st>
> Sent: Thursday, September 06, 2001 11:10 AM
> Subject: Re: Team3S: tapping is making me crazy
>
> > Have you tries the team3s.com FAQ?
> >
> > On Thu, 6 Sep 2001, Peter Howey wrote:
> >
> > > '94 Dodge Stealth RT.  tic tic tic tic
> > >
> > > This topic has probably been beaten to death.  Is there a "how the hell
> do I
> > > get rid of the lifter tapping" FAQ somewhere?
> > >
> > > Cheers,
> > >
> > > Peter M. Howey
> > > Manager of Information Systems
> > > Freedom Group, LLC

*New & Improved: http://www.speedtoys.com *


***  Info:  http://www.Team3S.com/Rules.htm  ***

------------------------------

Date: Thu, 6 Sep 2001 08:02:15 -0700
From: "Jim Berry" <fastmax@home.com>
Subject: Re: Team3S: Warped Brake Rotors Resolution

My 2¢ --- Porterfields response is BS. I can buy Chinese made rotors for $45
or so and I would expect some quality problems, however when I pay a premium
price I expect a premium product. I shouldn't be expected to run a QA analysis
on a product when I buy it.

I fully agree with Mr. Willis ---- Quality is the responsibly of the seller, they should
verify vendor quality and if it's not acceptable find another vendor. They sure as
hell shouldn't ship me an inferior product and then say --- it's not my job ---.

I usually order my rotors when I need them [ If I wanted it tomorrow I'd order it
tomorrow ], having to check quality and then send it back for replacement is
not an option.

        Jim Berry

Geoff --- feel free to forward this to Porterfield and feel free to mention the next
             set of rotors will require some thinking --- before this thread I just
             assumed I would get Porterfields.
==========================================================

- ----- Original Message -----
From: Willis, Charles E. <cewillis@TexasChildrensHospital.org>
To: <Team3S@stealth-3000gt.st>
Sent: Thursday, September 06, 2001 8:01 AM
Subject: RE: Team3S: Warped Brake Rotors Resolution


> In PROACTIVE companies, QC is transparent to customers because they seldom
> receive flawed products.  QC systems can be set up to SPOT CHECK products
> without checking 100% of the rotors received.  If Porterfield doesn't check
> the products it receives from it's vendors, and just tranships them to it's
> customers, then Porterfield is acting as little more than a MIDDLEMAN, with
> little value added.
>
> Not just slamming Porterfield, it's not a perfect world, stuff happens.  But
> it's pretty irresponsible to rely on customer complaints as the primary
> means of detecting flawed products
>
> Chuck.
>
> > -----Original Message-----
> > From: Geoff Mohler [SMTP:gemohler@www.speedtoys.com]
> > Sent: Thursday, September 06, 2001 9:50 AM
> > To: Willis, Charles E.
> > Cc: Team3S@stealth-3000gt.st
> > Subject: RE: Team3S: Warped Brake Rotors Resolution
> >
> > They are considering this.
> >
> > Being as they ship hundreds of sets of rotors per day, this isnt possible.
> >
> > FEEDBACK from customers is what does cause checking of specific types &
> > situations however.  The track record from thier casting/machining vendors
> > is pretty clean.
> >
> > Ive had a few of you with warp issues (my sincere regrets), and one person
> > got the right BOX, but some other type of rotor in it (from another
> > mailing list).  Thats all ive had in about $23,000 in orders this year so
> > far.
> >
> > On Thu, 6 Sep 2001, Willis, Charles E. wrote:
> >
> > > Perhaps Porterfield should consider checking the runout on the rotors
> > they
> > > receive from the people who make the rotors before accepting the
> > shipment.
> > >
> > > Some might call it Quality Control ...

***  Info:  http://www.Team3S.com/Rules.htm  ***

------------------------------

Date: Thu, 6 Sep 2001 09:23:18 -0600
From: "Floyd, Jim" <Jim_Floyd@maxtor.com>
Subject: RE: Team3S: Warped Brake Rotors Resolution

Mine were not cryo and they were warped.

- -----Original Message-----
From: Curt Gendron [mailto:curt_gendron@hotmail.com]
Sent: Thursday, September 06, 2001 7:36 AM
To: Team3S@stealth-3000gt.st
Subject: RE: Team3S: Warped Brake Rotors Resolution


Gee Francis....  You and Oskar should start playing the lottery with your
luck...  :-)  All kidding aside....  I think there is a warpage problem with

Porterfield's cyroed rotors.  With Erik, Francis, and Oskar all getting
warped rotors out of the box within the last year, there is definatly more
than a 5-10% chance.  I've heard from one other person who had this same
problem a while back, but I can't remember who it was.  Someone who has the
"in" at Porterfield, (like Geoff, maybe??) should speak to Porterfield about

this to ensure that there is a fix.   The problem is now out there for
everyone to absorb.  Buyer beware....

later,
Curt
http://www.mn3s.org

>From: "Morice, Francis" <francis.morice@retek.com>
>To: "'Gross, Erik'" <erik.gross@intel.com>,   "Team3S (E-mail)" 
><Team3S@stealth-3000gt.st>
>Subject: RE: Team3S: Warped Brake Rotors Resolution
>Date: Thu, 6 Sep 2001 07:47:58 -0500
>
>Wow, 5-10% are warped, I guess Oskar and I must have been real lucky when
>we
>ordered ours and both of our sets were warped......
>
>
>Francis
>'96 R/T TT
>
>
>-----Original Message-----
>From: Gross, Erik [mailto:erik.gross@intel.com]
>Sent: Wednesday, September 05, 2001 6:37 PM
>To: Team3S List (E-mail)
>Subject: Team3S: Warped Brake Rotors Resolution
>
>
>Some of you may recall that a couple weeks ago I installed a brand-new set
>of Porterfield cryo-treated front brake rotors that ended I found to be
>warped out of the box.  Since it was 2 days before a track day, I decided
>to
>machine the rotors and use them rather than sitting out on the track day.
>After machining, the rotors worked flawlessly on the street and at the
>track.
>
>I sent an e-mail to Porterfield explaining the situation and politely
>indicating among other things, that "considering the premium I paid for the
>heat-cycling and the cryo-treatment, I feel that I should receive new
>rotors
>in installable/usable condition."  I asked what they would like to do to
>remedy the situation.  I received a message on my home answering machine
>and
>an e-mail within 4 business hours.  I talked to Tim and he explained that
>if
>I had not used them at the track, I could have returned them for a new,
>unwarped pair of rotors.  Since I machined/used the rotors, he offered to
>give me a substantial discount on my next set of rotors to compensate for
>the lost rotor thickness (and warping resistance) caused by machining them.
>I am happy with this resolution and have no qualms about recommending
>Porterfield based on this experience.
>
>FYI, Tim said that 5-10% of the rotors they get are warped to some degree
>and that the heat-cycling and cryo-treatment processes should not cause a
>good, new rotor to warp.  Based on that, there should be between a 1/100
>and
>1/400 chance that a customer would receive 2 warped rotors, but that's what
>I got.  Not a lucky guy, I guess...  but I have street and track brakes
>that
>both work now, so I guess I can't complain :-)
>
>--Erik
>'95 VR-4

***  Info:  http://www.Team3S.com/Rules.htm  ***

------------------------------

Date: Thu, 6 Sep 2001 08:07:33 -0700
From: "Jim Berry" <fastmax@home.com>
Subject: Re: Team3S: People in California have bad gas

FWIW² --- at the bottom of the racing fuels page is a chart showing what
the end result is if you mix various amounts of different octane fuel.

        Jim Berry
======================================================
- ----- Original Message -----
From: Geoff Mohler <gemohler@www.speedtoys.com>

> FWIW..
>
> There are 20 locations in California where Union76 sells 100 octane racing
> fuel.
>
> I filled up the T/A with it at $4.09/gal here in San Jose.
>
> www.76.com, click on '76 Racing Fuel' 6 bullets down, then click station
> locator under 'Competition 100' and enter your zip code.  There are 20
> locations across California.

***  Info:  http://www.Team3S.com/Rules.htm  ***

------------------------------

Date: Thu, 6 Sep 2001 10:25:20 -0500
From: "Oskar" <osk@mediaone.net>
Subject: Re: Team3S: Warped Brake Rotors Resolution

Unfortunately for some of us - the "FEEDBACK" system did not work so well
about 18 months ago.  I bought my first set of cryo'd Porterfield rotors
then.  I put them on the car the night before going to the track.
Immediately upon pulling out of the driveway I noticed the warping.  It was
Friday evening, and the people at Porterfield were done working.  Since I
had prepaid for the track day, and the hotel and such I decided to go
anyway.

Back home I called up Porterfield to discuss the matter.  I was told that I
must have installed them incorrectly - and that it was my fault.  There was
not even a hint of customer service attitude in the people I spoke with.  As
a matter of fact, I was told that Tim would call me back to discuss the
matter.  That didn't happen.  When I finally tracked him down he matter of
factly told me that I should NOT have used or turned the rotors, and instead
returned them to Porterfield for inspection.  He showed no compassion about
my situation with an already paid for track event.  He also made it known
that  they had never heard of this type of problem.

Do not mis-construe this for whining - I am just telling how I was treated
by Porterfield.  I am glad that they have improved their "customer service".

My second set of cryo'd rotors were purchased this spring.  I already wrote
this list about what happened with those.  A quick synopsis:  I had a shop
measure runout prior to installing - 0.0002.  After installing they warped
the first time I stepped on the brakes while going over 60 MPH.  I followed
the break-in instructions.  Previous stops at lower speeds did not indicate
warpage.  I had them turned before the track event and they worked
flawlessly.  (turning cost me $81.00 as I did not have the time to remove
them from the car.  The only shop that could do it while I was not working
was the Mitsu garage.)  Burned from my previous experience with the customer
service professionals at Porterfield I have not contacted them about this
problem.

Oskar

- ----- Original Message -----
From: "Willis, Charles E." <cewillis@TexasChildrensHospital.org>
To: <Team3S@stealth-3000gt.st>
Sent: Thursday, September 06, 2001 10:01 AM
Subject: RE: Team3S: Warped Brake Rotors Resolution


> In PROACTIVE companies, QC is transparent to customers because they seldom
> receive flawed products.  QC systems can be set up to SPOT CHECK products
> without checking 100% of the rotors received.  If Porterfield doesn't
check
> the products it receives from it's vendors, and just tranships them to
it's
> customers, then Porterfield is acting as little more than a MIDDLEMAN,
with
> little value added.
>
> Not just slamming Porterfield, it's not a perfect world, stuff happens.
But
> it's pretty irresponsible to rely on customer complaints as the primary
> means of detecting flawed products
>
> Chuck.
>
> > -----Original Message-----
> > From: Geoff Mohler [SMTP:gemohler@www.speedtoys.com]
> > Sent: Thursday, September 06, 2001 9:50 AM
> > To: Willis, Charles E.
> > Cc: Team3S@stealth-3000gt.st
> > Subject: RE: Team3S: Warped Brake Rotors Resolution
> >
> > They are considering this.
> >
> > Being as they ship hundreds of sets of rotors per day, this isnt
possible.
> >
> > FEEDBACK from customers is what does cause checking of specific types &
> > situations however.  The track record from thier casting/machining
vendors
> > is pretty clean.
> >
> > Ive had a few of you with warp issues (my sincere regrets), and one
person
> > got the right BOX, but some other type of rotor in it (from another
> > mailing list).  Thats all ive had in about $23,000 in orders this year
so
> > far.
> >
> > On Thu, 6 Sep 2001, Willis, Charles E. wrote:
> >
> > > Perhaps Porterfield should consider checking the runout on the rotors
> > they
> > > receive from the people who make the rotors before accepting the
> > shipment.
> > >
> > > Some might call it Quality Control ...

***  Info:  http://www.Team3S.com/Rules.htm  ***

------------------------------

Date: Thu, 6 Sep 2001 08:42:43 -0700 (PDT)
From: Geoff Mohler <gemohler@www.speedtoys.com>
Subject: Re: Team3S: Warped Brake Rotors Resolution

Jim:

Nobody says its your job.

But people who bitch about the president but dont vote..should stop
complaining.

They -do- know about issues on a handful of 3s orders now, and they have
brought it up.

Ever since they had ONE order of mine where box X had rotor Y in
it...theyve begun checking all quick-ship orders on a more regular basis.

Of course, if PF (or anyone else in thier shoes) just blamed the vendor
before them and not offered feedback on issues...things would be much
worse.

The fact is in -any- retail environment, that the customers good and bad
words can directly drive the quality of any product.

PS:  Jim let me drive his car once, he's way cool..even if I did bring the
wrong controls he wanted.


JIM!  I found the controls you wanted however, I did save the steering
wheel!

On Thu, 6 Sep 2001, Jim Berry wrote:

> My 2¢ --- Porterfields response is BS. I can buy Chinese made rotors for $45
> or so and I would expect some quality problems, however when I pay a premium
> price I expect a premium product. I shouldn't be expected to run a QA analysis
> on a product when I buy it.
>
> I fully agree with Mr. Willis ---- Quality is the responsibly of the seller, they should
> verify vendor quality and if it's not acceptable find another vendor. They sure as
> hell shouldn't ship me an inferior product and then say --- it's not my job ---.
>
> I usually order my rotors when I need them [ If I wanted it tomorrow I'd order it
> tomorrow ], having to check quality and then send it back for replacement is
> not an option.
>
>         Jim Berry
>
> Geoff --- feel free to forward this to Porterfield and feel free to mention the next
>              set of rotors will require some thinking --- before this thread I just
>              assumed I would get Porterfields.
> ==========================================================
>
> ----- Original Message -----
> From: Willis, Charles E. <cewillis@TexasChildrensHospital.org>
> To: <Team3S@stealth-3000gt.st>
> Sent: Thursday, September 06, 2001 8:01 AM
> Subject: RE: Team3S: Warped Brake Rotors Resolution
>
>
> > In PROACTIVE companies, QC is transparent to customers because they seldom
> > receive flawed products.  QC systems can be set up to SPOT CHECK products
> > without checking 100% of the rotors received.  If Porterfield doesn't check
> > the products it receives from it's vendors, and just tranships them to it's
> > customers, then Porterfield is acting as little more than a MIDDLEMAN, with
> > little value added.
> >
> > Not just slamming Porterfield, it's not a perfect world, stuff happens.  But
> > it's pretty irresponsible to rely on customer complaints as the primary
> > means of detecting flawed products
> >
> > Chuck.
> >
> > > -----Original Message-----
> > > From: Geoff Mohler [SMTP:gemohler@www.speedtoys.com]
> > > Sent: Thursday, September 06, 2001 9:50 AM
> > > To: Willis, Charles E.
> > > Cc: Team3S@stealth-3000gt.st
> > > Subject: RE: Team3S: Warped Brake Rotors Resolution
> > >
> > > They are considering this.
> > >
> > > Being as they ship hundreds of sets of rotors per day, this isnt possible.
> > >
> > > FEEDBACK from customers is what does cause checking of specific types &
> > > situations however.  The track record from thier casting/machining vendors
> > > is pretty clean.
> > >
> > > Ive had a few of you with warp issues (my sincere regrets), and one person
> > > got the right BOX, but some other type of rotor in it (from another
> > > mailing list).  Thats all ive had in about $23,000 in orders this year so
> > > far.
> > >
> > > On Thu, 6 Sep 2001, Willis, Charles E. wrote:
> > >
> > > > Perhaps Porterfield should consider checking the runout on the rotors
> > > they
> > > > receive from the people who make the rotors before accepting the
> > > shipment.
> > > >
> > > > Some might call it Quality Control ...
*New & Improved: http://www.speedtoys.com *


***  Info:  http://www.Team3S.com/Rules.htm  ***

------------------------------

Date: Thu, 6 Sep 2001 08:43:09 -0700 (PDT)
From: Geoff Mohler <gemohler@www.speedtoys.com>
Subject: RE: Team3S: Warped Brake Rotors Resolution

Correct, its not a cryo issue, but once thats been taken up with the
machinests.

On Thu, 6 Sep 2001, Floyd, Jim wrote:

>
> Mine were not cryo and they were warped.
>
> -----Original Message-----
> From: Curt Gendron [mailto:curt_gendron@hotmail.com]
> Sent: Thursday, September 06, 2001 7:36 AM
> To: Team3S@stealth-3000gt.st
> Subject: RE: Team3S: Warped Brake Rotors Resolution
>
>
> Gee Francis....  You and Oskar should start playing the lottery with your
> luck...  :-)  All kidding aside....  I think there is a warpage problem with
>
> Porterfield's cyroed rotors.  With Erik, Francis, and Oskar all getting
> warped rotors out of the box within the last year, there is definatly more
> than a 5-10% chance.  I've heard from one other person who had this same
> problem a while back, but I can't remember who it was.  Someone who has the
> "in" at Porterfield, (like Geoff, maybe??) should speak to Porterfield about
>
> this to ensure that there is a fix.   The problem is now out there for
> everyone to absorb.  Buyer beware....
>
> later,
> Curt
> http://www.mn3s.org
>
> >From: "Morice, Francis" <francis.morice@retek.com>
> >To: "'Gross, Erik'" <erik.gross@intel.com>,   "Team3S (E-mail)" 
> ><Team3S@stealth-3000gt.st>
> >Subject: RE: Team3S: Warped Brake Rotors Resolution
> >Date: Thu, 6 Sep 2001 07:47:58 -0500
> >
> >Wow, 5-10% are warped, I guess Oskar and I must have been real lucky when
> >we
> >ordered ours and both of our sets were warped......
> >
> >
> >Francis
> >'96 R/T TT
> >
> >
> >-----Original Message-----
> >From: Gross, Erik [mailto:erik.gross@intel.com]
> >Sent: Wednesday, September 05, 2001 6:37 PM
> >To: Team3S List (E-mail)
> >Subject: Team3S: Warped Brake Rotors Resolution
> >
> >
> >Some of you may recall that a couple weeks ago I installed a brand-new set
> >of Porterfield cryo-treated front brake rotors that ended I found to be
> >warped out of the box.  Since it was 2 days before a track day, I decided
> >to
> >machine the rotors and use them rather than sitting out on the track day.
> >After machining, the rotors worked flawlessly on the street and at the
> >track.
> >
> >I sent an e-mail to Porterfield explaining the situation and politely
> >indicating among other things, that "considering the premium I paid for the
> >heat-cycling and the cryo-treatment, I feel that I should receive new
> >rotors
> >in installable/usable condition."  I asked what they would like to do to
> >remedy the situation.  I received a message on my home answering machine
> >and
> >an e-mail within 4 business hours.  I talked to Tim and he explained that
> >if
> >I had not used them at the track, I could have returned them for a new,
> >unwarped pair of rotors.  Since I machined/used the rotors, he offered to
> >give me a substantial discount on my next set of rotors to compensate for
> >the lost rotor thickness (and warping resistance) caused by machining them.
> >I am happy with this resolution and have no qualms about recommending
> >Porterfield based on this experience.
> >
> >FYI, Tim said that 5-10% of the rotors they get are warped to some degree
> >and that the heat-cycling and cryo-treatment processes should not cause a
> >good, new rotor to warp.  Based on that, there should be between a 1/100
> >and
> >1/400 chance that a customer would receive 2 warped rotors, but that's what
> >I got.  Not a lucky guy, I guess...  but I have street and track brakes
> >that
> >both work now, so I guess I can't complain :-)
> >
> >--Erik
> >'95 VR-4

*New & Improved: http://www.speedtoys.com *


***  Info:  http://www.Team3S.com/Rules.htm  ***

------------------------------

Date: Thu, 6 Sep 2001 10:28:23 -0500
From: "Morice, Francis" <francis.morice@retek.com>
Subject: RE: Team3S: Warped Brake Rotors Resolution

Just to add a little more to this, when I ordered mine, cryoed/crossdrilled,
they came only cryoed(no way to tell) and not crossdrilled as I had ordered
them.  I had ordered them about 3 weeks away from a track event thinking
that would be enough to get them and install them.  Since they were not
crossdrilled I had to send them back and have that done, 1 week gone.
Install them on a weekend before going to said track event, warpage.  It's
all nice of them to say send them back and we will get you a non warped set,
but time was not on my side at this point, so I had to eat the $40 to get
them turned. I would say quality control is somewhat lacking, since they
never even bothered to check to see if my order was right. 

On the good side, once I had them turned I had a great time at the track
with little or no fade.

Francis
'96 R/T TT
(SAVC-R BC, Spearco WI, Magnacore wires, NGK plugs .32, test pipe, Autometer
Boost Gauge, RPS TCC, HKS MegaFlow intake, freeflow precats, Goodridge Steel
Braided Brake Lines, Porterfield Cryo/Crossdrilled Rotors, R4S pads, 1G DSM
BOV, Ground Control springs(500/300 F/R), Supra Fuel Pump)



- -----Original Message-----
From: Jim Berry [mailto:fastmax@home.com]
Sent: Thursday, September 06, 2001 10:02 AM
To: Willis, Charles E.; Team3S@stealth-3000gt.st
Subject: Re: Team3S: Warped Brake Rotors Resolution


My 2¢ --- Porterfields response is BS. I can buy Chinese made rotors for $45
or so and I would expect some quality problems, however when I pay a premium
price I expect a premium product. I shouldn't be expected to run a QA
analysis
on a product when I buy it.

I fully agree with Mr. Willis ---- Quality is the responsibly of the seller,
they should
verify vendor quality and if it's not acceptable find another vendor. They
sure as
hell shouldn't ship me an inferior product and then say --- it's not my job
- ---.

I usually order my rotors when I need them [ If I wanted it tomorrow I'd
order it
tomorrow ], having to check quality and then send it back for replacement is
not an option.

        Jim Berry

Geoff --- feel free to forward this to Porterfield and feel free to mention
the next
             set of rotors will require some thinking --- before this thread
I just
             assumed I would get Porterfields.
==========================================================

- ----- Original Message -----
From: Willis, Charles E. <cewillis@TexasChildrensHospital.org>
To: <Team3S@stealth-3000gt.st>
Sent: Thursday, September 06, 2001 8:01 AM
Subject: RE: Team3S: Warped Brake Rotors Resolution


> In PROACTIVE companies, QC is transparent to customers because they seldom
> receive flawed products.  QC systems can be set up to SPOT CHECK products
> without checking 100% of the rotors received.  If Porterfield doesn't
check
> the products it receives from it's vendors, and just tranships them to
it's
> customers, then Porterfield is acting as little more than a MIDDLEMAN,
with
> little value added.
>
> Not just slamming Porterfield, it's not a perfect world, stuff happens.
But
> it's pretty irresponsible to rely on customer complaints as the primary
> means of detecting flawed products
>
> Chuck.
>
> > -----Original Message-----
> > From: Geoff Mohler [SMTP:gemohler@www.speedtoys.com]
> > Sent: Thursday, September 06, 2001 9:50 AM
> > To: Willis, Charles E.
> > Cc: Team3S@stealth-3000gt.st
> > Subject: RE: Team3S: Warped Brake Rotors Resolution
> >
> > They are considering this.
> >
> > Being as they ship hundreds of sets of rotors per day, this isnt
possible.
> >
> > FEEDBACK from customers is what does cause checking of specific types &
> > situations however.  The track record from thier casting/machining
vendors
> > is pretty clean.
> >
> > Ive had a few of you with warp issues (my sincere regrets), and one
person
> > got the right BOX, but some other type of rotor in it (from another
> > mailing list).  Thats all ive had in about $23,000 in orders this year
so
> > far.
> >
> > On Thu, 6 Sep 2001, Willis, Charles E. wrote:
> >
> > > Perhaps Porterfield should consider checking the runout on the rotors
> > they
> > > receive from the people who make the rotors before accepting the
> > shipment.
> > >
> > > Some might call it Quality Control ...

***  Info:  http://www.Team3S.com/Rules.htm  ***

------------------------------

Date: Thu, 6 Sep 2001 08:45:04 -0700 (PDT)
From: Geoff Mohler <gemohler@www.speedtoys.com>
Subject: Re: Team3S: Warped Brake Rotors Resolution

Oskar:

Im sorry it didnt, but anytime I have an issue (or someone I sell to does)
Im on the phone with Mark and Tim instantly.

I'll do whatever I can while I have those contacts to help anyone out
whether I sold em or not.  You guys are the people I race and BS with, so
thats my vested interest.

On Thu, 6 Sep 2001, Oskar wrote:

> Unfortunately for some of us - the "FEEDBACK" system did not work so well
> about 18 months ago.  I bought my first set of cryo'd Porterfield rotors
> then.  I put them on the car the night before going to the track.
> Immediately upon pulling out of the driveway I noticed the warping.  It was
> Friday evening, and the people at Porterfield were done working.  Since I
> had prepaid for the track day, and the hotel and such I decided to go
> anyway.
>
> Back home I called up Porterfield to discuss the matter.  I was told that I
> must have installed them incorrectly - and that it was my fault.  There was
> not even a hint of customer service attitude in the people I spoke with.  As
> a matter of fact, I was told that Tim would call me back to discuss the
> matter.  That didn't happen.  When I finally tracked him down he matter of
> factly told me that I should NOT have used or turned the rotors, and instead
> returned them to Porterfield for inspection.  He showed no compassion about
> my situation with an already paid for track event.  He also made it known
> that  they had never heard of this type of problem.
>
> Do not mis-construe this for whining - I am just telling how I was treated
> by Porterfield.  I am glad that they have improved their "customer service".
>
> My second set of cryo'd rotors were purchased this spring.  I already wrote
> this list about what happened with those.  A quick synopsis:  I had a shop
> measure runout prior to installing - 0.0002.  After installing they warped
> the first time I stepped on the brakes while going over 60 MPH.  I followed
> the break-in instructions.  Previous stops at lower speeds did not indicate
> warpage.  I had them turned before the track event and they worked
> flawlessly.  (turning cost me $81.00 as I did not have the time to remove
> them from the car.  The only shop that could do it while I was not working
> was the Mitsu garage.)  Burned from my previous experience with the customer
> service professionals at Porterfield I have not contacted them about this
> problem.
>
> Oskar
>
> ----- Original Message -----
> From: "Willis, Charles E." <cewillis@TexasChildrensHospital.org>
> To: <Team3S@stealth-3000gt.st>
> Sent: Thursday, September 06, 2001 10:01 AM
> Subject: RE: Team3S: Warped Brake Rotors Resolution
>
>
> > In PROACTIVE companies, QC is transparent to customers because they seldom
> > receive flawed products.  QC systems can be set up to SPOT CHECK products
> > without checking 100% of the rotors received.  If Porterfield doesn't
> check
> > the products it receives from it's vendors, and just tranships them to
> it's
> > customers, then Porterfield is acting as little more than a MIDDLEMAN,
> with
> > little value added.
> >
> > Not just slamming Porterfield, it's not a perfect world, stuff happens.
> But
> > it's pretty irresponsible to rely on customer complaints as the primary
> > means of detecting flawed products
> >
> > Chuck.
> >
> > > -----Original Message-----
> > > From: Geoff Mohler [SMTP:gemohler@www.speedtoys.com]
> > > Sent: Thursday, September 06, 2001 9:50 AM
> > > To: Willis, Charles E.
> > > Cc: Team3S@stealth-3000gt.st
> > > Subject: RE: Team3S: Warped Brake Rotors Resolution
> > >
> > > They are considering this.
> > >
> > > Being as they ship hundreds of sets of rotors per day, this isnt
> possible.
> > >
> > > FEEDBACK from customers is what does cause checking of specific types &
> > > situations however.  The track record from thier casting/machining
> vendors
> > > is pretty clean.
> > >
> > > Ive had a few of you with warp issues (my sincere regrets), and one
> person
> > > got the right BOX, but some other type of rotor in it (from another
> > > mailing list).  Thats all ive had in about $23,000 in orders this year
> so
> > > far.
> > >
> > > On Thu, 6 Sep 2001, Willis, Charles E. wrote:
> > >
> > > > Perhaps Porterfield should consider checking the runout on the rotors
> > > they
> > > > receive from the people who make the rotors before accepting the
> > > shipment.
> > > >
> > > > Some might call it Quality Control ...

*New & Improved: http://www.speedtoys.com *


***  Info:  http://www.Team3S.com/Rules.htm  ***

------------------------------

End of Team3S: 3000GT & Stealth V1 #602
***************************************